Learn something new, do something unexpected or just hit pause for a moment—World of Hyatt FIND Experiences is your way. Inspiring World of Hyatt FIND Experiences await – around the globe and close to home — all thoughtfully designed with your wellbeing in mind. So, whether you are looking to shake things up or slow things down, find what inspires you.
10x base points
Earn 10 Base Points per eligible $1 USD for experiences – that’s double the amount of points normally earned on stays.
4x bonus points
Book unforgettable moments across the globe with your World of Hyatt Credit Card and earn an additional 4X Bonus Points on enriching experiences.
You can also use your points toward any experience around the world, gift and experience to your family and friends, and coming later in 2025, limited-time auctions you won’t want to miss.
FAQS, TERMS & CONDITIONS
WORLD OF HYATT FIND EXPERIENCES TERMS & CONDITIONS
FIND is a marketplace that offers access to carefully curated wellbeing experiences to help inspire people to be their best selves.
Who is FIND Experiences available to for purchasing experiences?
Anyone can view FIND experiences, but only World of Hyatt members who sign into their World of Hyatt membership account can transact on the FIND site.
What types of experiences are offered?
FIND experiences are focused on fostering wellbeing, and range from culinary to fitness, exploration to meditation, and more, all centered on helping you be your best.
Is World of Hyatt membership required to book a World of Hyatt experience?
Yes, World of Hyatt membership is required to purchase a World of Hyatt FIND Experiences. Membership is easy and rewarding. Click here to join World of Hyatt. You will need to sign in to your World of Hyatt account to transact on the FIND site.
Where are FIND experiences offered?
FIND experiences may be available at various locations in many countries around the world, including some at Hyatt hotels.
When are FIND experiences offered?
Dates, times and availability vary by each FIND experience. Some are only available on a certain date while others may allow you to select your preferred date and time when you purchase your experience. You can view available experiences by category or location.
Can I redeem World of Hyatt points for a FIND experience?
Yes. World of Hyatt members can redeem World of Hyatt points for experiences. When a member redeems World of Hyatt points for an experience, the corresponding number of points will be automatically deducted from the Member’s account within approximately three (3) days of purchase.
How many World of Hyatt points do I need to redeem for a FIND experience?
The number of World of Hyatt points required will vary for each experience. Please refer to the details of each individual experience.
What are my payment options for FIND experiences?
For FIND experiences, payment options include redemption of World of Hyatt points or any major credit card.
Can I purchase a FIND experience with a combination of World of Hyatt points and a monetary payment?
No. At this time, you cannot purchase an experience with a combination of World of Hyatt points and a monetary payment.
How much does a FIND Experience cost?
It varies for each experience. Please refer to the details of each individual experience.
How often are new FIND experiences added?
Experiences may be updated at any time. We recommend that you book experiences when they are available and check back regularly for new additions.
Is airfare or lodging included in the price of a FIND experience?
Unless otherwise noted in the details of a particular experience, no, airfare and lodging are generally not included in the price of a FIND experience. Only those benefits expressly listed in a particular experience are part of the experience.
Is a Hyatt hotel stay required to book a FIND experience?
No, unless otherwise noted in the details of a particular experience, a stay at a Hyatt hotel is not required.
Can I earn World of Hyatt points for purchasing a FIND experience?
Yes. World of Hyatt members can earn 10 Base Points per every U.S. dollar spent, plus standard elite tier bonuses on FIND experiences.
Will the points I earn from a FIND experience purchase be eligible towards earning tier status in World of Hyatt?
Yes. The points earned from a FIND experience purchase are Base Points and count towards earning tier status in World of Hyatt.
Can I earn my tier points bonus for purchasing a FIND experience?
Yes. FIND experiences will be eligible to earn Bonus Points based on your tier status.
How long will it take for World of Hyatt points to show up in my account?
World of Hyatt points will be deposited into your account within 5 business days after your experience is completed.
Can more than one World of Hyatt member earn points for a FIND experience?
Only the World of Hyatt member who purchases the experience will earn points. Points earned from a single purchase cannot be allocated to more than one World of Hyatt member.
Can I sell a FIND experience to someone?
No, experiences cannot be resold or transferred for value to another person.
Can I gift a FIND experience to someone?
Yes, experiences can be gifted. Please note you may not resell an experience or transfer it for value.
I purchased a FIND experience but didn’t receive my World of Hyatt points? How can I receive World of Hyatt points for my eligible spend?
Please contact World of Hyatt customer service within 365 days of completing your FIND experience toll free at 800.544.9288 in the U.S. or Canada or at 402.593.8615 if outside the U.S. or Canada.
What is the cancellation policy for a FIND experience?
The cancellation policy differs for each experience and, where applicable, is noted in the experience details. Some experience purchases may be non-refundable.
What transaction name will post to my World of Hyatt account details when earning World of Hyatt points or redeeming World of Hyatt points for a FIND experience?
Point earning and redemptions for a FIND experience will reflect "World of Hyatt Experiences" as the merchant on your World of Hyatt account.
